This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.
2. Collecting Personal Information
The types of personal information we may collect include your name, address, email address, IP address, and other relevant data for ensuring a seamless shopping experience. We collect this information directly from you when you provide it to us and automatically as you navigate through our site.
We also collect anonymous data through Google Analytics, which helps us understand website traffic and webpage usage but does not identify individual users. Google Analytics may place a cookie on your device to facilitate the collection of this data.
3. Use of Personal Information
We use the information collected to operate, maintain, and provide to you the features and functionality of our website. This can include using the information for improving our website and services, personalising our website for you, enabling your use of the services available on our website, and supplying services purchased through our website.
4. Sharing Personal Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as these parties agree to keep this information confidential.
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
5. Data Security
We have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Our website is scanned on a regular basis for security holes and known vulnerabilities to make your visit to our site as safe as possible. We use regular Malware Scanning and implement a variety of security measures when a user places an order to maintain the safety of your personal information.
6. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Details of retention periods for different aspects of your personal data are available in our retention policy, which you can request from us at any time.
7. Payment Information
Any payment information you provide, such as credit card details, is not stored by us. To ensure the security of your personal data during transmission, we use third-party payment systems like PayPal and Stripe, which follow industry standards of encryption and security. These third parties are prohibited from using your personal data for promotional purposes.
8. Cookies, Web Beacons & Comments
A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
10. Links to Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
11. Children’s Privacy
We are committed to protecting the privacy of children who use our services. We do not knowingly collect personal information from children under the age of 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us.
12. Access to and Control Over Your Personal Data
You have legal rights under applicable law in relation to your personal data. You can ask the following questions, or take the following actions, at any time by contacting us via email:
- See what personal data we hold about you (if any), including why we are holding it and who it could be disclosed to;
- Change/correct your personal data;
- Delete your personal data;
- Express any concerns you have about third parties’ use of your personal data.
14. Contact Us
15. Data Protection Officer
We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the DPO at [email@example.com].